We want you to be completely satisfied with your purchase from colorfulsocks.us. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. Please read below for our full return and refund policy.
Return Eligibility:
To be eligible for a return, the item must be in its original condition, with all tags attached and in its original packaging. The item must not have been washed or worn and must be in new condition.
Return Process:
If you are unhappy with your purchase and would like to return it, please contact us at [email protected] within 30 days of receiving your order. We will provide you with a return shipping label and instructions on how to proceed with your return.
Refund Process:
Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 3-5 business days for the refund to show on your account.
Shipping Costs:
We offer free shipping on all orders within the United States. However, the cost of shipping for returns will be the responsibility of the customer.
Exchanges:
We do not offer exchanges at this time. If you would like a different item or size, please return your original item and place a new order.
Please note that our return policy applies only to purchases made through colorfulsocks.us. If you purchased our products from a third-party retailer, please refer to their return policy for instructions.